The Kwerky Guide to... Car Service!

I’m writing this post in an actual car service center, so you know I’ve done my research this time. For once.

Until 2 years ago, the car I drove technically belonged to my parents. And since my parents are not complete morons, they also took responsibility for making sure it got all the necessary service in a timely manner. But then I bought a nearly-new car from them, and now I have to maintain it myself. I don’t mean I physically lie down on the ground and change oil - AS IF. I mean I do this:

Step 1: Realize you are roughly 1,000 miles overdue for whatever service you’re supposed to have. This step is crucial. If you don’t do this, you’ll never get to step 2. But don't worry - even if you miss it, you'll get helpful hints like your dad saying, "Hey - what's the mileage on your car now?" And then you'll say, "You're just asking because you think I don't KNOW because I'm not paying attention and it's overdue for service! I am an adult now, dad." (NOTE: you have no idea what the mileage is, but you're pretty sure it's waaaaaay overdue for service. It usually is.) Another helpful hint will be if your car explodes.

Step 2: Make an appointment for the appropriate service. You can do this one of 2 ways. The first is to call, which means you have to talk to a person, but it also means the appointment gets made pretty quickly. The second is to go online, which means you get to avoid talking to a person AND you get to yell at a computer AND the appointment may not even go through. Naturally, I opt for the latter option every time. Take this morning, for instance, when the booking software wasn’t working properly. The only way to get through the seven-step booking process was: complete step 1 --> go back to the home screen --> return to the booking screen --> complete steps 1 and 2 --> go back to the home screen --> return to the booking screen --> complete steps 1, 2, and 3 --> go back to the home screen... I booked an appointment 29 minutes from the time I started this process. By the time I confirmed it, I had 10 minutes to get to the service center. Web-based booking + my stubborn refusal to use telephones = Convenience!

Step 3: Argue with condescending jerks who aren’t listening to you. I might need to mention here that I’m a girl, though I realize some guys get similar treatment in these situations. And in addition to being a girl, I have the further disadvantage of having a decorative Georgia Tech plate on the front bumper of my car. It’s not mine; it’s a remnant from when the car belonged to my mom. But since I couldn’t care less one way or the other, it’s still there.

For those of you who don’t live in Georgia (or indeed in the US): Georgia Tech and the University of Georgia have a longstanding and very intense rivalry that I have never understood since it seems like UGA always wins the stupid football game which, as it happens, is another thing I don’t care about. But there is apparently a strictly enforced law stating that every mechanic or “Car Service Advisor” in the state has to be a UGA fan. Lucky me.

So when I pull into the service center bay, I’m greeted by my friendly Car Service Advisor, and the conversation goes a little something like this...

HIM: Good morning!

ME: Morning!

HIM: What can we do for you today?

ME: I have a 10:30 appointment for...

HIM: WHOA! Let me guess! You came in to have that nasty Tech plate taken off, right? Heh heh heh. We can take care of that for you.

ME: Yeah, ha ha. No, actually, I came in for an oil change. I have an appointment. 10:30? Under “Welsh”?

HIM: OK, yeah. We’ll do you an oil change...and we can replace that Tech plate with a UGA plate at no additional charge.

ME: No thanks.

HIM: If you leave the Tech plate on there, we might have to charge you extra! Ha ha!

ME: Actually, that’s my mom’s. I graduated from UGA.

HIM: Oh yeah? GO DAWGS!

ME: Right. I don’t care about football. I just need my oil changed, PLEASE. And I was also wondering if you could clean the air ducts? Terrifying demons sometimes come out of the vents and spit acid on my face*.

HIM: Oh yeah. Uh-huh, sure, we can do that. And we’ll put a UGA tag on the front free of charge!

*Obviously I’ve never had this exact problem - my car's maker is known for its commitment to demonic possession-resistance - but I usually have some additional request, ranging from a car wash to getting the front seats vacuumed to having them change the actual, state-issued, DMV license plate on the back bumper. My point here is that it doesn’t matter what I said, because he hasn’t heard a word of it.

At this point, it’s time to sigh loudly and follow him into the office part for the hard sell.

HIM: It says here you haven’t gotten your [insert any number here]-mile check yet!

ME: Indeed I have not.

HIM: Did you want to do that today? Here’s a list of the services included [hands me a volume roughly the length of Gone With the Wind, but mostly including things like “Test Bass Levels in Speakers” and “Polish Shift Nob”].

ME: Uh-huh. And how much is that?

HIM: $300.

ME: That’s OK.

HIM: [Makes Disappointed Paternal Face at me, even though he’s at least 2 years my junior.] Really? Because it’s pretty important. If you don’t get this service, there is a very real risk that your car will spontaneously disassemble itself in the middle of a busy intersection during rush hour. What if that happens on a day when you have an appointment to get your nails done? Or your roots touched up?

ME: I’m willing to take that chance.

I always say something relatively polite, but what I'd like to say is: “Really? This car that your company makes and sells is such a massive piece of crap that you are absolutely certain that even now it is developing a serious issue that will inconvenience and possibly kill me? It’s THAT bad? I mean, it’s not even 5 years old, it has well under 50,000 miles on it, your technicians are the ONLY people who have ever touched the engine, and even so, you have zero confidence in its ability to safely convey me from here to the street? Wow, what a horrible piece of unreliable junk! Don’t worry; I’ll notify the Better Business Bureau that your employer is knowingly selling lemons. Alternatively, you could just do what I asked you to do and stop trying to scaremonger your way into a commission.” But I digress [often and with great enthusiasm].

HIM: [Sighing with grave concern for my safety] Alright, if you’re sure. So just an oil change. That comes to...

ME: ...an oil change AND an exorcism, remember? The acid-spitting demons? I mentioned them outside not 3 minutes ago?

HIM: Oh right, and the exorcism. Oil change and an exorcism...$50. Should be about an hour.

ME: Great.

Step 4: The waiting room. I actually really like car service waiting rooms. They're generally pretty quiet, they almost all have wifi now, and there's free coffee! Sometimes doughnuts too! It's like Starbucks minus the obnoxious yuppies! I get a lot of writing done in car service waiting rooms.

Step 5: Coughing up. This is the part where the same guy you argued with before takes you back to his little stand-up desk. He could say any number of things - he might let you off scot-free, might try to convince you there's more work to be done, might try to sell you an entirely different car. Your job here is to firmly but politely extend your card and continue to hold it in his face until he swipes it through the damn reader and gives you the keys.

Step 6: Car Hunt! Your car will have been parked somewhere on the premises of this here car dealership, which is basically like a huge parking lot except that it has a much higher than average percentage of "cars that look exactly like yours". (Always wear comfortable shoes). Once you find your car, it's time to assess the work. You have to take their word for it that the oil was changed, but what about the demons? Are they gone? Get in, turn the key and find out! Ah, I can almost hear the acid burning through your face right now. But I bet you don't have a Tech plate on the front bumper anymore, do you? It's all about priorities.

(I would like to stress that my car is well looked-after, contrary to what you might think based on the above. It's just that all the real services they perform at various mileages are things I get done regularly at non-dealership locations. I do endorse regular maintenance and preventive care. I just don't take kindly to commissioned salesmen foisting unnecessary, overpriced car care at me.)

The Kwerky Guide to...Dog Ownership!

I've been working on an "About Me" page for 4 weeks now, but making no progress whatsoever. Had I been a little more dedicated to that project, you would already know that I have a cat, and that I used to have a dog...until she passed away 2 years ago. To give you some idea of how nauseatingly much I loved my dog: her name was Sunshine.

You are my Sunshiiiiiine, My only Sunshiiiiiiine...

I make a point of telling you how much I loved my dog because you will probably doubt my love for her when I tell you that throughout her life, I consistently and continuously made the heartless, soulless, horrific, abusive choice always to keep her on a leash when she wasn't in her own yard.

Oh wait - did I say "heartless, soulless, horrific, abusive..."? I meant to say "responsible, safe, potentially life-saving, entirely-BECAUSE-I-loved-her...".

Let me walk you through my thought process on this: "Hm. Sunshine is very sweet, and pretty smart, but she does not understand how cars work, or that there are evil people in the world who might want to hurt her, or that some other dogs are not friendly and well-intentioned. As I do understand these things, and don't want her to fall victim to any of them, and live in an urban area where all are plentiful, I need to find some way to tether her to myself so that I can be in charge of any car-, person-, or other dog-related decision-making. BUT HOW?!?!?"

Me 'n Sunshine at the beach, 2005. I'm the one holding the LEASH.

Sunshine in the snow, 2008. Sorry if the LEASH ruins the picture.

Obviously, some dogs don't need leashes, depending on their level of obedience and/or where they live -  if you live on a farm in the country, that's one thing. But here in the land of highways and shopping malls, there are leash laws. For a reason. Even so, my neighborhood has recently seen a marked increase in people who buy wallet-sized dogs and categorically refuse to restrain them in any way, shape or form.

THIS DRIVES ME INSANE.

They are forever darting out of open gates, racing across busy roads, and evacuating their digestive tracts all over the place. This is not how we own dogs, people. It just isn't. And my patience with this reached its ultimate end last night, when I found myself charged with an unexpected houseguest.

Who you callin' Scruffy?

Scruffy here was wandering around along a busy street when I went to get my pizza last night. When he narrowly missed being flattened by the car in front of me, he was invited to join me on the pizza run.

Who DOESN'T want to go on a pizza run?

Fortunately, Scruffy is very well-looked after, has a tag with a phone number on it, and is so well-behaved it's absurd, so I'm sure he will be home safely as soon as his family calls me back. In the meantime, I am back in the dog-owning game! I couldn't bear to part with Sunshine's LEASH after she died, so I've been using that to walk him. And I find it ironic that even though I am technically not a dog owner at all, I'm still the most responsible dog owner in this neighborhood. But now I have better ammo against the idiots. Take last night's pre-bedtime potty run, for example:

A dog comes running into the dog walk, seemingly unaccompanied, and races at Scruffy and I. A few seconds later, a drunk, half-naked frat boy wanders out after him, half-heartedly apologizing and saying, "Stop. Peanut*. No. Come back. Seriously, come back. Peanut, come back." To the surprise of absolutely no one whatsoever, this was ineffective. It seems Peanut needs to review his lessons for the slurred "Seriously, come back" command. He was supposed to think, "Hark! My Master has summoned me back to him, and is apologizing to this unfamiliar human for reasons I don't yet understand! I'd best return to his side and await further instruction!" Instead, he thought, "I'M A DOG! THIS IS ANOTHER DOG! I SMELL PEE! LET'S BARK!" But he and Scruffy were getting along fine, so I didn't create any drama that would upset them. When Frat Boy finally realized his drunk ass was gonna have to come over and GET the dog, he walked up and said, "It's OK - he's really friendly." I put on my most vacant expression (ACTRESS POWER!), looked him in the eye and said, "He seems like it! I just found this dog on the road, so I don't know if he's friendly or not. Actually - you're a dog owner and I'm not, so maybe you can help me? His fur is so white that I can't tell - IS he frothing at the mouth? I noticed he didn't have a rabies tag..." Exeunt Frat Boy, pursued by the thought that his irresponsible behavior might have consequences.
*Dog's name has been changed, as it's not his fault he's with Stupid.


Of course this also illustrates my other point, which is that obedience training has come a long way since Sunshine was a puppy. We only taught her (OK fine: tried to teach her) the usual boring stuff like "sit", "stay", "come", and "heel"*. But based on what I've seen lately, today's dogs are learning PhD-level obedience, featuring commands such as:

"CHILL."
"Where are you going? Don't go over there. I said stop. Come on!"
"Leave that dog alone. You don't know that dog! Why are you doing this?"
"Get out of my face; I'm on the phone."

If only "CHILL" had been a command while I still had Sunshine. Things would've been so much easier.
*Note: she never truly mastered any of these, but it wasn't much of a problem since you can make a dog do whatever you want...so long as it's on a LEASH.


But I can't say I've ever seen any of these commands work effectively. The dogs just seem really confused. For that matter, so do the people. Their dogs literally never do what they're supposed to do, when they're supposed to do it, where they're supposed to do it. And these people are at their wits' end! How can they guarantee their pets' safety and security if they can't keep them from darting out into traffic, or frolicking with potentially rabid playmates? If you are struggling with these issues, then this post was for you. I have the answer you've been looking for:

$2.14 on amazon.com. Seriously. I will buy the damn thing FOR you.

If you get one of these handy contraptions, all of your problems will be solved! Peanut CAN'T dart into traffic without your permission! You can maneuver him out of the path of rabid strays! And you can funnel your beer, break up with your girlfriend on the phone, or puke drunkenly into the bushes without worrying that you might turn around to find that your pet/accessory has vanished! And perhaps most importantly: you can avoid unsightly welts. Because once Scruffy's family has fetched him, I'm going to start carrying the LEASH around with me all the time. And if I catch you pulling this unleashed-dog nonsense again, I might just whip you with it.

Apologies for grouchiness and/or disjointed writing. Unfamiliar dog = very little sleep, no matter how well-behaved he is.

The Kwerky Guide to...Facebook!

-Or: "How to be my Facebook friend without pissing me off"-

Facebook pisses me off. I used to think it was only ex-boyfriends and completely deranged acquaintances who had this power, but lately it seems like everyone is finding new and innovative ways to make me wish there was a "Slap Silly" button right under "Poke". So here's a helpful, friendly little FAQ for anyone who might NOT want to piss me off on Facebook (trust me: this includes you).

#1: Saying "Love it!" or "Love you!" after everything you put on Facebook doesn't make you seem any more approachable/friendly/cheerful/whatever. It just tells the whole world that you really want us to think you're approachable/friendly/cheerful/whatever, and you're probably only concerned about it because you're such a bitch. Just be honest.
WRONG WAY:
You guys! Look at the adorable picture a child drew of me! You know, I believe the children are our future, and I totally think it's awesome that I get to see myself through her eyes. Love it!

RIGHT WAY:

Check out this random scribbling some little brat drew and tried to pass off as a likeness of MOI! She WISHES I was a big fat bug-eyed freak like this picture so I wouldn't draw so much business away from her momma's corner! THAT'S RIGHT YOU HEARD ME BITCH!

WRONG WAY: 

Today at lunch, my friend Cindy told me what a skeez and a jerk my boyfriend is. I was really upset about it at the time, but I realize now how lucky I am to have friends like her looking out for me. Thank you, Cindy! Love you!

RIGHT WAY:

How about I went to Quizno's with Cindy today and she had the nerve to try and tell me Richard is cheating on me? I straight up threw my broccoli cheese soup in her face. FUCK YOU, CINDY!

#2: Even Jesus has limits. When you post a still photo of your topless feature role in "Lenny Landscaper Trims A Hedge", don't follow it with some BS status update about how grateful you are that God has blessed you with such a wonderful career. Don't drag God into this. That was all your agent: Lenny. The "landscaper".

#3. Have you lost a ton of weight lately? No one cares.

WRONG: 

Check out my new profile pic! All those salads and early morning runs really paid off :)

WRONG:

Yeah! Only 5 more pounds to my goal weight! Bikini here I come!

WRONG:

I can't believe I got up at 4am for a spin class! And yet I feel wonderful!

WRONG:

I'm doing my first triathlon this weekend! CAN'T. WAIT!

WRONG WRONG WRONG WRONG WRONG!!!:

I cannot believe the crap people put in their bodies. I feel SO much better since I started eating clean. All the pizza and candy and junk people eat is just killing them, weather* they know it or not.

*You may have lost weight, but you still can't write for crap.

RIGHT:

Anna checked in at Joe Bob's House of Ribs 'n Deep Fried Everything Else

RIGHT: 

Check out my new profile pic of me winning a pie eating contest! 

SUPER HELLA RIGHT:

Turn on channel 3! They're going to do a live feed of the helicopter airlifting me from my bedroom to the hospital!

#4. Unless you yourself are a baby, your profile picture should not be an image of a baby. Period. 

#5. It's OK if your profile picture is a cat, provided it is your cat's actual birthday.

#6. If you're married and/or hopelessly in love, we are all happy for you. But if you have to post to your spouse's page every hour or so just to say "I love you" or "You're the best" or "Don't forget to buy mayonnaise!", then the rest of us will assume that your spouse has refused to give you his/her personal cell phone number, since that's the mode of communication you SHOULD use for shit like that. And if you don't have their cell phone number, then the relationship is clearly in the toilet, and we're going to start sending your spouse consolation hookers at work every day until you cut it the fuck out. Really HOT consolation hookers. They are going to console the hell out of your spouse. 

#7. If you have any co-workers as Facebook friends, either filter your posts carefully or just don't post the pics from your week at the S&M Expo. In fact, you know what? Let's just automatically go with the latter option across the board. NO S&M PICTURES. I can't un-see that.

By religiously following these seven easy rules, you can ensure that I don't show up at the next Event you're attending ("Mr. Snuggles' Kitten Cuddle Party" - YES, OTHER PEOPLE CAN SEE THAT) with a tennis ball, a sock, and the worst of intentions. You're welcome.